Table of contents
Managing Allowed IP Addresses
Navigate to System Setup > Mail Relay > IP Controls to add or remove IP addresses from your allow list. When you authorize an IP address, emails from that address will bypass spam scoring tests and be directly forwarded to the recipient.
Please refer to our "Whitelisting best practices" to get the complete list of all our IP addresses, email addresses and domain names to be whitelisted.
Important note: Authorized IPs bypass all spam, virus, banned attachments, RBL, and SPF checks. However, HELO and greylisting restrictions will still be enforced.
Creating an Allow List Entry
To add an IP address to your allow list, follow these steps:
Click "Add..." to open the Add Allowed IP window.
Please look at the table below and complete the fields in the Add Allowed IP window.
Click "Save" to save the entry or "Cancel" to discard it.
Permitted Domains
If you block access to a specific category, like Spyware and Malicious Sites, all websites in that category will be blocked. However, you can allow access to a website within a blocked category by adding it to your Allowed Domains. To modify Allowed Domains:
Click the Policies tab.
To create a new policy, click "Add," or to edit an existing policy, click the edit icon.
Then, click the Allowed Domains tab.
Follow the instructions below to add, delete, import, or export allowed domains.
Please refer to our "Whitelisting best practices" to get the complete list of all our IP addresses, email addresses and domain names to be whitelisted.
Adding a permitted domain
Click Add... and the Allow Domain window displays:
2. Enter your details in the Allow Domain window:
3. Website domain: Enter the full or partial domain of the website you want to permit.
Please enter the below Right-Hand domains:
Domain Name | Description |
right-hand.ai | Platform |
linktologin.com | Landing Pages |
ssotowebsite.com | Landing Pages |
linktosso.com | Landing Pages |
inbox-login.com | Landing Pages |
bankng-login.com | Landing Pages |
verified-login.com | Landing Pages |
authupdate.com | Landing Pages |
resetlogin.com | Landing Pages |
account-protect.me | Landing Pages |
discountOffer.com | Landing Pages |
grnaill.com | Landing Pages |
mailboxaccess.com | Landing Pages |
rnicrosoftlogin.com | Landing Pages |
linkdinapp.com | Landing Pages |
Include subdomains: Permitting example.com will also allow all domains ending with example.com, such as support.example.com and products.example.com.
Log requests: Uncheck this option to stop requests from being sent to the logger for reporting.
Comment: Provide a description for your allowed domain entry if needed.
4. Click Save.