Before you import users from your Google Workspace account, there are a few prerequisites to be followed.

Prerequisites:

The Right-Hand application is whitelisted in the Google Workspace admin portal. You can refer to How do I whitelist Right-Hand application in the GSuite Admin portal? to know more.
Only a user with Super Admin privileges in the Google Workspace Admin portal can authenticate their Google Workspace account.

Once the above conditions are met, you can import users from your GSuite account.

Steps to import users from the Google Workspace account

You can follow the steps given below to import users from your Gsuite account:

Navigate to Management > Company Management > Employees > List.
On the Employees - List page, click Import and select G Suite.
A pop-up appears prompting you to authorize your GSuite Admin account. Click Authorize.
After you authorize, an Import Using GSuite pop-up appears with the following tabs:
1. Sync Frequency- You can set the number of hours or days in which a user will be synced from GSuite to Right-Hand again.
  1. Every 14 days: The employee data would be synced between GSuite and Right-Hand every 14 days.
  2. Every 7 days: The employee data would be synced between GSuite and Right-Hand every 7 days.
  3. Every 1 day: The employee data would be synced between GSuite and Right-Hand every day.
  4. I will sync manually: The employee data would be synced between GSuite and Right-Hand manually i.e. only after the admin clicks on this option to initiate a manual data sync.
2. Sync Filters- You can select the users and user groups that will be included during the syncing process.
  1. Select all users: This option lets you select all the users.
  2. Select specific users: This option lets you select specific user groups that you want to include during the sync process. Select the groups from the User Groups and Organizational Units drop-down menu respectively.
Once done, click Update.
The summary of your selected options will be displayed. If you wish to change the sync frequency or filter, you can do it by clicking the edit icon.
Now, click Initiate Data Sync.
A message appears informing you that the sync has been initiated. You would be informed by email about the status of the data sync.
Click Close. You will be redirected to the Employees Connector page.
From the Employees Connector page, you can perform the following actions:
1. Track the status- If the sync is in process, the status will be in In-progress under the Last Sync Status column. After the sync is done, the status changes to Completed.
2. Initiate Syncing Process- You can click the play button to sync the data manually if you have selected I will sync manually in the Sync Frequency.
3. Edit Connector Configuration- You can edit the connector by clicking the edit button. If you just want to update the connector, make your changes and click Update. If you want to update and sync the connector, make your changes and click Update and Sync.
4. Delete- Click the trash can to delete the GSuite connection.
5. View Sync History- You can view the sync history by clicking the clock icon.

Frequently asked question

What information is getting picked during Google Workspace integration?

We have listed down the list of fields that will get picked from the Gsuite API after the integration in the table below.

Field in Right Hand	Field in Google Workspace API	Where is the field in Admin Portal?
Email Address	`primaryEmail`
First Name	`givenName`
Last Name	`familyName`
Department	`orgUnitPat`
Manager Email	Not Available	NA (not picking up the field)
Office Location Title	Not Available	NA (not picking up the field)
Office Location City	Not Available	NA (not picking up the field)
Office Location State	Not Available	NA (not picking up the field)
Office Location Country	Not Available	NA (not picking up the field)
Employee Type	Not Available	NA (not picking up the field)
User Group	Not Available	NA (not picking up the field)
Archival Status	`suspended` `archived` `deletionTime` If any of the fields are true , we will consider it as archived