To access the Phishing dashboard, click on Dashboard in the left navigation menu. Then click on the Phishing tab at the top to see the Phishing Dashboard. The Phishing dashboard has 4 sections.
1. Phishing Risk Score
This section displays the company phishing risk score. The company phishing risk score is divided into three ranges:
a. Risk Score = 0 to 10
b. Risk Score = 10 to 30
c. Risk Score = 30 to 100
You can also see which type of engagement has contributed to the company phishing risk score. The following types of engagement influence the company phishing risk score:
a. Email Opened
b. Link Clicked
c. Data Submitted
d. Email Replied
e. Attachment Opened
If a particular engagement type contributes heavily to the company phishing risk score, send more campaigns that focus on and test users for that behavior.
Ideally, your company phishing risk score should be between 0 and 10. A risk score higher than that implies that your employees are either not aware of various cybersecurity challenges or they don't know how to face such challenges. A company starting its cybersecurity awareness journey usually has a high score at first, and as employees learn about cybersecurity challenges and ways to mitigate them, the score improves. The goal is to keep the phishing risk score as low as possible.
2. Campaign Performance
This section displays how the phishing risk score has changed over the selected time period. Sending Phishing Readiness campaigns to test employees ensures that employees are constantly trained to identify and mitigate phishing risks to the company.
3. Most Vulnerable Email Templates
This section displays which phishing email templates got the most engagement. Engaging with phishing emails (simulated or real) is risky behavior and increases the company phishing risk score. This section helps you identify which phishing email templates got the highest engagement so that you can plan suitable trainings to make employees aware of the risks. You should also send more templates similar to those that received high engagement so that you can test your employees further.
4. Recommendations
This section provides recommendations to help improve your company phishing risk score.
