The following steps will help you add the Mail flow rules:
Navigate to Mail flow > Rules, and click the + icon to add a new rule.
It’s a good idea to copy any existing rules first for reference.
From the + (Add new rule) drop-down menu, select Create new rule… to get started.
In the New Rule window, enter a name for your rule in the Name field so you can easily identify it later.
From the Apply this rule if… drop-down, select The recipient address includes…
Then, click the edit icon and enter your internal mailbox’s email address.
Click the plus (+) sign on the right to add another condition.
Under the Apply this rule if… drop-down, select The subject or body, then choose subject or body includes any words.
In the pop-up window, add the following two domains.
linktologin.com
linktosso.com
Steps 6 & 7 have two different scenarios:
Scenario 01: Don't send a copy of the reported email to the Internal Mailbox
Scenario 01: Don't send a copy of the reported email to the Internal Mailbox
6. From the Do the following… drop-down menu, select Redirect the message to, then choose these recipients from the options.
7. Click Select One, and a window with all contacts will appear.
Search for the right-hand reporting email, for example, [email protected], select it, and then click Save to add the recipient.
Scenario 02: Send a copy of the reported email to the Internal Mailbox
Scenario 02: Send a copy of the reported email to the Internal Mailbox
6. From the Do the following… drop-down, select Add recipients, then choose the to the To box from the options..
7. Click Select One, and a window with all contacts will open.
Search for the right-hand reporting email (e.g., [email protected]), select it, and then click Save to confirm.
8. Now Click on the Next button and set the following values to
9. Click on Next and then the Finish button. The rule will appear in the list.
10. Now, let’s fine-tune the rule:
Click on the rule to open the settings panel.
Turn on the rule by toggling the switch, then click on Rule Settings.
Set the Priority to 0, and click Save to apply the changes.
11. After that, the rule will appear enabled at the top of the list.
The configuration has been successfully set up :)