The risk score generally takes up to an hour to update and reflect on the dashboard after completing the training module.

Having a thorough understanding of how training risk scores are calculated is extremely important before training your users.

Understanding how the training risk score is calculated is important before you begin training your users. The risk score starts at 100 for every employee and gradually changes based on their performance in the training. Every time an employee completes a training successfully, their score decreases and vice-a-verse.

The risk score is recalculated when an action is detected towards training and the scores change accordingly. An individual's score can impact the department, office location, and company risk score.