The following steps will help you add the Mail flow rules:
Navigate to Mail flow > Rules, and click the + icon to add a new rule.
It’s a good idea to copy any existing rules first for reference.
From the + (Add new rule) drop-down menu, select Create new rule… to get started.
In the New Rule window, enter a name for your rule in the Name field so you can easily identify it later.
From the Apply this rule if… drop-down, select The recipient address includes…
Then, click the edit icon and enter your internal mailbox’s email address.
Click the plus (+) sign on the right to add another condition.
Under the Apply this rule if… drop-down, select The subject or body, then choose subject or body includes any words.
In the pop-up window, add the following two domains.
linktologin.com
linktosso.com
6. From the Do the following… drop-down menu, select Redirect the message to, then choose these recipients from the options.
7. Click Select One, and a window with all contacts will appear.
Search for the right-hand reporting email, for example, [email protected], select it, and then click Save to add the recipient.
8. Now Click on the Next button and set the following values to
9. Click on Next and then the Finish button. The rule will appear in the list.
10. Now, let’s fine-tune the rule:
Click on the rule to open the settings panel.
Turn on the rule by toggling the switch, then click on Rule Settings.
Set the Priority to 0, and click Save to apply the changes.
11. After that, the rule will appear enabled at the top of the list.
The configuration has been successfully set up :)
Once the above rule is set up, follow the instructions below to set up the next mailflow rule.
Now, navigate to Mail flow > Rules > click + icon (add new rule). You can copy the existing rules for future reference.
From the + icon (add new rule) drop-down, select Create new rule…
In the new rule window, in the Name field, type the rule's name.
From the Apply this rule if… drop-down, select The recipient address includes…
In the specified words or phrases pop-up, paste the Internal Mailbox email.
As we finish the condition, we have to define the action.
From the Do the following… drop-down, select Redirect the message to and from the options, select these recipients.Click on Select On, and a window with the list of all the contacts will appear. Search for your internal SOC Team reporting email, and select it, then click on the save button to save the recipient.
Go to the Except If section to add one more matching rule. Select the option The Subject or body
and in the condition, select subject or body includes any of these words.In the specified words or phrases pop-up, add the following two options
Now, Click on the Next button and set the following values to
Click on Next and then the Finish button. The rule will appear in the list.
Now, we need to edit this rule further. Click on the rule, and it will open the slider. Enable this rule by clicking the toggle and then clicking on the rule settings. Change the Priority to 0 and click on the save button.
After that, the rule will appear enabled at the list's top.
The configuration has been successfully set up :)
