Table of contents
Issue overview:
The administrator is attempting to move an email to a user's inbox but is encountering the following error:
After our investigation, we found that the user had permanently deleted the email from the trash folder, due to which the email could not be restored.
Folders that we support for Move to Inbox in GSuite
Inbox
Spam
Deleted
Quarantine
Folders that we support for Move to Inbox in Outlook
Inbox
Junk
Deleted
Quarantine
Note: We do not support other folders or any sub-folders apart from the above listed ones.