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Subprocessors

This page lists the third-party subprocessors Right-Hand Cybersecurity engages to support and deliver our services securely and efficiently.

Uzair Ahmed avatar
Written by Uzair Ahmed
Updated over 2 weeks ago

At Right-Hand Cybersecurity, safeguarding the security and privacy of our customers' data is our top priority. To provide, maintain, and enhance our services, we work with a select group of third-party service providers (subprocessors). These subprocessors process data on behalf of Right-Hand Cybersecurity to support our platform's functionality, reliability, and security.

This page outlines the subprocessors we engage, their roles, and the locations where data processing may occur. We are committed to ensuring that each subprocessor adheres to stringent data protection obligations aligned with applicable privacy laws, including the General Data Protection Regulation (GDPR).

What is a Subprocessor?

A subprocessor is a third-party data processor engaged by Right-Hand Cybersecurity, which processes customer data on our behalf. This processing supports our delivery of services, such as platform hosting, data storage, analytics, and customer support.

Our Subprocessors

Right-Hand Cybersecurity uses the following subprocessors:

Subprocessor

Purpose

Location

Amazon Web Services (AWS)

Cloud infrastructure and data hosting

Singapore

Mixpanel

Data Analytics

US

Hubspot

Client Relationship

US

Intercom

Customer Support

US

Frill

Release notes

Australia

Google Workspace

Email Communication

Singapore

MongoDB

Database Storage

Singapore

Slack

Internal communications (may include limited customer data during support interactions)

US

Articulate

Content Creation

US

Planthat

Customer Support

US

Sendgrid

Email Delivery

US

NewRelic

Observability

US

DocuSign

Document Signature

US and EU

Zoom

video conferencing, webinars, and virtual meetings

US

Cloudflare

Content delivery network (CDN), security, and performance optimization

US

Rollbar

Exception Handling

US

Safeguards and Due Diligence

Before engaging any subprocessor, we perform comprehensive due diligence to evaluate their security, privacy, and compliance practices. All subprocessors are bound by strict contractual obligations, including data protection agreements that meet GDPR and other applicable regulatory requirements.


Updates to this List

We will provide customers with advance notice before engaging new subprocessors. You may subscribe to receive notifications of changes by contacting [email protected] or visiting this page regularly.

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